Terms & Conditions

; Email: sales@headlamscotland.co.uk.

When you access this website ("Site") or content or services available via the Site ("Content"), you acknowledge that you have read and agreed to abide by the terms described below and you are deemed to have entered into an agreement with HFD Scotland of the terms and conditions set out below. We may revise this agreement at any time by posting revised terms on this site which shall take immediate effect. It is your responsibility to check for any updates regularly.

If you have any concerns about the Content, please contact us at our registered office shown above.

Intellectual Property Protection

The term "Intellectual Property Rights" means copyrights, database rights, trademarks, trade names, domain names, rights in logos, get-up and content, inventions, trade secrets and know-how, patents, all rights of whatever nature in computer software and data, all rights of privacy and all intangible rights and privileges of a nature similar to any of the above, in every case in any part of the world and whether or not registered; and including all granted or pending registrations, and all rights to make applications for registration in respect of any of the same.

All Intellectual Property Rights in the Site (including any Content) and any material emailed to you or otherwise supplied to you in conjunction with our online service or products are the property of HFD Scotland or a third party. You may not use or reproduce (other than as expressly permitted below in these terms of use) any Intellectual Property from this Site, for any reason without written permission from the relevant party.

Use of HFD Scotland content

You may not reproduce, modify or in any way commercially exploit any of the Content without prior written permission from HFD Scotland. Written materials provided in printed or electronic form to you by HFD Scotland may not be modified, adapted, translated, or used to create derivative works without the prior written consent of HFD Scotland.

Notwithstanding the above, you may download (including caching) and use the images on this website provided that such use is for personal use only and not for personal gain. HFD Scotland status as the author of any Content must always be acknowledged.

Any enquiries should be directed to sales@headlamscotland.co.uk.

Any use of Content not specifically permitted above is expressly prohibited. Requests for permission for other uses may be sent to HFD Scotland at McNeil Drive,Eurocentral,North Lanarkshire ML1 4YF or email sales@headlamscotland.co.uk. We reserve the right to charge a fee.

No Warranty, Disclaimer of Liability and Indemnity

Whilst every effort has been made to ensure the high quality and accuracy of the Site, HFD Scotland makes no warranty, express or implied concerning the Content, which is provided "as is". HFD Scotland expressly disclaims all warranties, including but not limited to warranties of fitness for a particular purpose and warranties of satisfactory quality. In no event will HFD Scotland, its affiliates or other suppliers be liable in contract, tort (including, without limitation, negligence) under statute or otherwise for direct, special, incidental, or consequential damages (including, without limitation, damages for loss of business profits, business interruption, loss of business information or other pecuniary loss) arising directly or indirectly from the use of (or failure to use) or reliance on the Content, any websites linked to it and any materials posted on it, even if HFD Scotland has been advised of the possibility that such damages may arise.

HFD Scotland does not guarantee the accuracy or timeliness of the Content appearing on the Site, or that the Site or related systems are free from viruses or other contaminating or destructive properties. Any of the Content on the Site may be out of date at any given time, and HFD Scotland is under no obligation to update such material.

All Content displayed on the Site is for information purposes only and should not be construed as advice or an endorsement or recommendation of any third party supplier, product or service.

Service Availability

HFD Scotland will try to ensure continuous availability of the Site, and all the Content, but accepts no responsibility for the consequences of interruptions or delays, whatever the cause. We make no warranties as to the availability or accessibility of the Site.

HFD Scotland will not be liable for any damages, loss, costs or expenses incurred by you as a result of any lack of availability or accessibility of the Site.

Links to Third Party Websites

The Site contains links to internet sites and resources maintained by third parties. HFD Scotland accepts no responsibility for the privacy practices or content of other such sites. You assume sole responsibility for use of third party links. HFD Scotland provides these links merely for your information and as a convenience and the inclusion of such links does not imply an endorsement.

Parts of the Site may contain advertising or other third party content. Advertisers and other content providers are responsible for ensuring that material submitted for inclusion on the Site complies with international and national law. HFD Scotland is not responsible for any third party content or error, omission or inaccuracy in any advertising material.

Transmission of Personal Data/User Communications

Any personal information or feedback you provide via this Site cannot be guaranteed against interception by a third party while in transit over the public internet, but will be governed by our Privacy Policy (terms of which are included herein by reference) once received.

HFD Scotland processes information about you in accordance with its Privacy Policy. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.

Governing Law and Jurisdiction

These Terms shall be governed by, and construed in accordance with, English law. The parties irrevocably agree to irrevocably submit to the exclusive jurisdiction of the English courts in relation to any dispute, which may arise out of, under, or in connection with these Terms or the legal relationship established by them.

Colour Disclaimer

Due to monitor settings, monitor pixel definitions, limitations of desktop scanners, digital photography etc, we cannot guarantee that the colour you see on your screen as an exact colour of the product. We strive to make our colours as accurate as possible, but screen images are intended as a guide only and should not be regarded as absolutely correct. All colours are approximations of actual colours.



Customer Experience Prize Draw - Terms and Conditions

1. The Prize Draw is open to all UK residents aged 18 or over, except employees of Headlam Group plc and their immediate families, its agents and anyone else professionally connected with the Prize Draw.

2. Entrants agree to be bound by these terms & conditions and any other requirements set out in the material relating to this Prize Draw.

3. The Prize Draw will close at 5pm on Wednesday 25th February 2026

4. The Prize Draw is free to enter – no purchase is necessary.

5. There is 1 prize of Love2Shop and Headlam vouchers to be won. The winner will receive a £500 Love2Shop voucher and a £500 Headlam credit voucher.

6. The Promoter reserves the right to substitute the Prize (or any part thereof) for a Prize equivalent to or of greater monetary amount if this is necessary for reasons beyond its control.

7. At the end of the Customer Survey you will be asked if you would like to enter the Prize Draw. If you answer ‘yes’ and provide your full name and either a valid email address and/or a telephone number, your entry will be submitted in the prize draw.

8. Entrants must follow all the instructions on the survey form.

9. There is one valid entry permitted per person. No entrant can win more than one prize.

10. The winners will be drawn at random on Thursday 26th February 2026. The promoters decision is final.

11. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.

12. Entries not submitted in accordance with these Terms & Conditions, or entries which are delayed, duplicated, incomplete, illegible, or lost through technical problems will be disqualified. No responsibility is accepted for such entries. Proof of submission online will not be accepted as proof of entry.

13. Contact details entrants provide will only be used as agreed in the survey and terms & conditions of this competition

14. The Promoter will use reasonable endeavours to contact the winner using the contact details supplied upon entry to the Prize Draw and who will be given details of how to claim their Prize. If the winner does not respond within 21 days of the first notification, the winner forfeits their right to claim the Prize. The Promoter shall not be responsible if the winner provides incorrect contact or delivery details.

15. In the event a winner forfeits the Prize, the Promoter reserves the right to award the prize to a reserve selected at the same time as the original.

16. The Prize will be issued by Headlam Group plc and sent to the winner within 7 days of the winner responding to the notification that they have won. The prize is non-transferable.

17. Promoter will send the surname and county of the prize winner and, if applicable, copies of their winning entries, to anyone who writes to FAO Customer Research Team, Headlam Group Tamworth, 301 Relay Dr, Wilnecote, Tamworth B77 5PR. In such circumstances, the Promoter must still provide the information and winning entry to the Advertising Standards Authority upon request.

18. Personal data supplied during the course of this Prize Draw will only be processed as set out in the Privacy Notice available here on the promoter’s website: Privacy policy - Headlam. See condition 17 with regard to the announcement of winners. The Promoter is Headlam Group plc, Gorsey Lane, Coleshill, Birmingham B46 1JU. The decision of the Promoter is final, and no correspondence will be entered into.

19. The Promoter reserves the right to alter, amend or foreclose the promotion without prior notice.

20. The Promoter reserves the right in its sole discretion to disqualify any individual that corrupts or affects the administration, security, fairness, integrity or proper conduct of the Prize Draw. To the fullest extent permitted by law and excluding death or permanent injury caused as a result of the Promoter’s negligence, the Promoter accepts no liability for loss or injury as a result of the Promotion or receipt or misuse of any prize.

21. Any question concerning the legal interpretation of the terms and conditions will be based on English law and the Courts of England and Wales will have jurisdiction.